E-commerce is our passion, and growth is our goal. An industry still in its infancy, unlocking the opportunity to reach a worldwide audience through e-commerce, and monopolising our online marketplace presence has been the key to our success.
As the future of retail as we know it, e-commerce is one of today’s most exciting industries, and we’re glad to be part of the journey.
What we're made of
The Devil’s in the Detail
Our product managers and engineers know each and every one of our products inside out; perhaps not by choice, but by the sheer attention to detail that goes into each of our product listings. The key to marketplace domination in our target product ranges is treating every single listing as an equal opportunity to harness the power of customer experience and give customers as much information as they need to make a confident and informed purchase. This attitude to our product offering is what we believe keeps our competitive edge over other marketplace merchants.
Image is Everything
The right images are vital to any excellent e-commerce user experience, which is why we have a dedicated graphics team who looks at each product from a consumer perspective, identifying unique applications for certain products and providing a complete view of what the consumer can expect to receive when they buy a product from us.
Market it Right
The right products and images are nothing without the necessary skills to market your products effectively. Our digital marketing team are dedicated to attracting and keeping our customers coming back again and again, with an unrelenting focus on customer experience.
It’s All in the Sourcing
Our purchasing team go far wide and wide to source the right products, keep track of stock levels and manage the daily inbound and outbound stock shipments to and from our four warehouses… keeping everything running like clockwork.
Customer’s Always Right
In the words of Jeff Bezos “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” Some customers may not always be right, but it’s the job of our unrelenting customer service team to make sure each customer receives the same excellent experience as the next.
Pick, Pack, Despatch
No e-commerce company would be complete without the hard working warehouse team, who work behind the scenes to get the shelves stocked and the orders out. Run off their feet as they may be, the warehouse team never fail to keep everyone’s humour up!
We Have a Dream
Behind every great company, is an even greater vision. Refined over two generations, our management never cease to find new ways to expand and innovate. Their passion for experimenting is something which is encouraged in every employee, believing that every member of staff provides a unique value to making their vision a reality.